FAQ

Where do you ship from?
All Packory orders ship from US warehouses in 3–5 business days.

How much is shipping?
Standard shipping is $4.99. Free shipping on orders $35 and over.

What is your return policy?
We offer a 30-day return policy. Items must be unused and in original condition. Email support@packory.net to start a return.

How do I track my order?
Once your order ships, you'll receive a tracking email with your tracking number.

Can I change or cancel my order?
Contact us within 12 hours at support@packory.net and we'll do our best to help.

What payment methods do you accept?
We accept all major credit cards and Shop Pay.

My item arrived damaged — what do I do?
Email support@packory.net with a photo within 7 days. We'll send a replacement immediately.